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Delivery Policy

Delivery Timeframe

As soon as your order is processed and your delivery time is agreed upon, we will make all the necessary arrangements to deliver the products within the agreed period. Deliveries within Dubai are daily from Saturday to Thursday. Deliveries outside Dubai/UAE will be on demand and will require individual confirmation to be shipped via courier within 3 to 7 days depending on your selection at checkout. Please accommodate extra days for courier delivery. We offer FREE delivery for all orders above AED3000 ($830). For orders below AED3000 ($830) a AED30 ($8) delivery fee will be charged or above depend on location.

Print Online also offers URGENT delivery at an additional fee.

Our target is to complete all deliveries within Dubai in less than 72hrs after placing your order provided your delivery time is confirmed at checkout.

Payment Terms

We offer following forms of payment:

All payments should be proccessed in AED/USD. In case of delayed payment or non-payment we may cancel or reschedule your delivery.

Discounts

To reward you for placing big orders, we offer great "value" discount schemes. We offer the following discounts which will be automatically applied when placing your order:

Our "value" discounts cannot be combined with any other promotion or special offers.

Return Policy

If, for any reason, you would like to return your goods, you need to contact us at info@printonline.me or give us a call on +971 52 665 33 31. Refunds or exchange of any products that were delivered damaged, defective, malfunctioning or have been purchased incorrectly will be possible within 7 days of purchase and upon presentation of proof of payment. All returns or exchanges will have to be completed in person at our office at Unit #2, Marabea Street, Al Quoz 1, Dubai, United Arab Emirates. In case you are unable to come and visit us at Print Online, we can pick up an item you wish to return if you have another order to be delivered. All you have to do is to mention the return when placing your new order.

We cannot accept returns of products that were:

We may also refuse to accept any returned items, in cases these items have been tampered with. For items purchased incorrectly refunds will be given with store credit or online account credit. Online account credits will also be redeemable in-store. For items that were delivered damaged or malfunctioning refunds can be offered in cash.

Cancellation Policy

As long as your order has not yet been produced you can cancel it at any point. For orders that are already produced please refer to refund policy.

Customer Support Helpline

Our knowledgeable sales officers are ready to answer any of your questions by phone or by e-mail 6 days a week, from Saturday to Thursday from 9.00 to 18.00 hours. Do not hesitate to get in touch with us about our products and services by sending an email to info@printonline.me or dialing +971 52 665 33 31 / +971 42 95 41 17.

Product Quality

100% Genuine quality

Delivery speed

Fastest delivery time

Product price

Best prices all taxes inclusive

Payment options

All cards accepted